Safaricom launches platform that will allow customers to chat

Safaricom is set to launch Bonga, which will allow customers of money transfer service M-Pesa to send money, receive it and chat.

The new platform will essentially position Safaricom as a giant social media networking site.

Business site Quartz reported that Bonga (which means “chat” in Kiswahili) is likely to attract millions of new customers.

Bonga “was partially-launched on April 26, in closed beta testing for select users on Android devices, according to documents seen by Quartz. The app will allow users to review their balance on M-Pesa, besides letting customers transact money without leaving the platform”, Quartz added.

Safaricom is a leading communications company in Kenya. M-Pesa, the company’s mobile-based money transfer service, is known world over.

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